| 9:00 - 9:10 | Welcome ICCA-Chairs | ||
| 9:10 - 9:40 | Product Selection at Shopping24 | Klaus Blickhäuser | Shopping24 |
| 9:40 - 10:10 | Flexible Catalog Search for Electronic Components | Richard Levin | National Semiconductor |
| 10:10 - 11:00 | Coffee Break and Demos | ||
| 11:00 - 11:30 | Case Base Reasoning @ Siemens Automation & Drives - 4 years of experience | Karl Heinz Busch | Siemens Automation & Drives |
| 11:30 - 12:00 | An AI software trilogy for Enterprise Knowledge Management | Naoyuki Nomura | Just Systems |
| 12:00 - 12:30 | Experiences Using Knowledge Model-Driven CBR for Knowledge Enablement of Best Practices within IBM Global Services | Ralph Hodgson | IBM |
| 12:30 - 14:00 | Lunch Break & Demos | ||
| 14:00 - 14:30 | CBR in Semiconductor Failure Analysis | Art Hamilton | National Semiconductor |
| 14:30 - 15:00 | The Use of CBR in Intelligent Tutoring Systems | Dick Stottler | SHAI |
| 15:00 - 16:00 | Coffee Break and Demos | ||
| 16:00 - 16:30 | The SolutionsDB - Freightliner's new knowledge repository for troubleshooting trucks | Uwe Reisenauer | Freightliner |
| 16:30 - 17:00 | Using CBR for prediction in medicine | Ong Lean Suan | ISS |